Turn cancellations into care
Stay Access helps therapists and behavioral health organizations fill cancelled appointments faster through automated waitlist matching.
No commitment. We'll let you know when we're ready for you.
92%
Fill rate
12m
Avg. time to fill
$8.4k
Recovered / mo
Open slots today
4 of 12
Maya R.
Tue 2:00 PM
Jordan K.
Tue 3:00 PM
Sam P.
Wed 11:00 AM
Trusted by independent therapists and group practices , currently in private beta.
HOW IT WORKS
From cancelled to care in minutes
Cancellation happens
A client cancels , Stay Access detects the open slot from your calendar in real time.
Smart matching
We instantly match the slot to waitlisted clients based on availability, clinician, and preferences.
Multi-channel outreach
Top matches get an SMS and email with a one-tap accept link , first to claim, wins.
Slot filled
Accepted bookings sync back to your calendar automatically. You stay focused on care.
See exactly how it works
Walk through a real cancellation getting filled , from detection to confirmed booking in under 5 minutes.
A client just cancelled. That's lost revenue.
- 9:00 AMJordan K.
- 11:00 AMSam P.
- 2:00 PMOPEN , Cancelled
- 3:30 PMAlex T.
- 5:00 PMDana W.
Without a system, this slot stays empty. The average therapist loses $300+ per cancellation , and hours chasing replacements by phone.
What your clients receive
Hi Maya , a 2:00 PM slot opened with Dr. Chen on Tuesday. Tap to claim it: stayaccess.app/claim/x7k2
Reply STOP to opt out.
SMS notification
You're confirmed
Tuesday 2:00 PM with Dr. Chen. See you then.
One-tap confirmation
Branded, HIPAA-aware messages sent under your practice name. Clients confirm in one tap , no app or login required.
Benefits
Built for behavioral health
Designed with the realities of therapy practice in mind , not generic scheduling.
Up to 92% slot fill rate
Practices using Stay Access recover thousands in revenue every month.
Save 6+ hours weekly
Stop the back-and-forth , outreach is automatic and trackable.
HIPAA-aware by design
Encrypted in transit and at rest. PHI never leaves your control. BAA available on all paid plans.
Features
Everything you need to fill the gap
Focused exclusively on appointment utilization , no EHR bloat, no telehealth detours.
Smart waitlist
Capture client preferences , clinician, time of day, modality , and auto-rank matches.
Multi-channel outreach
SMS + email with branded accept links. Configurable cadence and quiet hours.
Calendar sync
Two-way sync with SimplePractice, TherapyNotes, Jane App, Google Calendar, and Outlook. More on request.
Utilization analytics
Track fill rate, time-to-fill, and recovered revenue per clinician and location.
Roles & permissions
Granular access for owners, clinicians, and intake coordinators.
No-code rules
Set match windows, clinician preferences, and outreach logic without a developer.
Analytics
See the revenue you recover
A clear, real-time view into fill rate, response times, and saved revenue across your practice.
- Fill rate trended weekly and monthly
- Time-to-fill broken down by clinician
- Recovered revenue & waitlist conversion
Fill rate · last 12 weeks
92%
Avg time-to-fill
12m
Recovered MRR
$8.4k
Slots filled
316
Testimonials
Loved by modern practices
We recovered nearly $9k in our first month , the platform paid for itself in days. Our fill rate jumped from the low 70s to 92% without any extra work from our front desk.
Dr. Lena Park · Owner, Northwind Therapy
“Our intake coordinator gets hours back every week. Cancellations stopped being painful.”
Marcus Reed
Practice Manager, Anchor Clinic
“Finally a tool that does one thing exceptionally well. No EHR replacement, just smart matching.”
Priya Shah, LCSW
Solo therapist
FAQ
Common questions
Pricing
Simple, transparent pricing
Start free for 14 days. No credit card required.
Solo
$49/mo
For independent therapists.
- Up to 50 waitlist clients
- SMS + email outreach
- Basic analytics
Practice
$149/mo
Most popular for small practices.
- Unlimited waitlist
- Multi-clinician matching
- Roles & permissions
- Advanced analytics
Clinic
Custom
For multi-location organizations.
- Everything in Practice
- SSO & SCIM
- Dedicated success manager
- Custom integrations
Be the first to know when we launch.
Join the waitlist and get founding member pricing when Stay Access opens.
No commitment. We'll let you know when we're ready for you.